When I was in Chicago earlier this month I stayed at the Club Quarters hotel in the Loop at Adams and Clark Streets. After coming back from dinner in the Homewood, IL suburbs one night, I walked past my first Amazon Go store, which turned out to be right across the street from the hotel. I had read about these “cashless” Amazon stores:
Amazon Go is a chain of grocery stores operated by the online retailer Amazon, currently with three locations in Seattle, Washington, two in Chicago, Illinois, and one in San Francisco, California. The stores are partially-automated, with customers able to purchase products without being checked out by a cashier or using a self-checkout station.
Apparently this Amazon Go store opened only a few weeks ago. There are just six of these stores so far; three in Seattle, two in Chicago, and one in San Francisco.
On entering, you use your iPhone and the Amazon Go app to scan a QR code and the turnstile swings open. An Amazon Go person greets you and you browse, pick what you want off the well-ordered shelves, and leave. No phone/scanning required at exit; the turnstile swings open for you, and you can grab napkins, utensils, etc. on your way out. Your Amazon account is billed automatically for whatever you picked up.
I don’t know if the plan is the same for all of these, but this Amazon Go location was more of a deli/bodega than a full fledged grocery store. Lots of prepared Whole Foods sandwiches and meals, with drinks, chips, ice cream, etc.